What We Do

Our Services

We help insurance companies turn technology from an expense into a revenue generator, with a single in-house team that spans AI, custom software, data, cloud, and everything in between.

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Overview

One partner for the full technology lifecycle

From the first line of code in 2001, JBK has built technology exclusively for the insurance industry. Whatever the challenge (a new application, a legacy platform holding you back, tangled data, or an AI initiative that needs to actually land), our capabilities cover it end to end, delivered by 200+ in-house professionals.

In-house professionals

Building for insurance since

Combined years of expertise

SOC 2

Certified & compliant

Capabilities

How we build for insurance

Each capability is a dedicated practice with its own team and deep insurance experience. Explore any of them.

AI Deployments & Automation

RPA, document intelligence, and automation that removes manual claims and policy busywork.

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AI Implementation Practice

End-to-end AI adoption: strategy, build, and change management so AI actually lands in your org.

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Enterprise Applications

Custom portals, enrollment systems, and workflow platforms for carriers, TPAs, brokers, and PBMs.

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Insurance Systems

Claims, policy, rating, and filing systems built around real insurance workflows.

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Legacy Modernization

Move off aging platforms with no downtime and no lost data.

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Data Services & Integrations

EDI & ETL pipelines that unify claims, policy, and reporting data, with 99.9% accuracy.

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Cloud & DevOps

Azure infrastructure, CI/CD pipelines, and reliability engineering.

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Document & Forms

Dynamic document generation and forms automation at scale.

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QA & Testing

Manual and automated testing plus insurance compliance validation.

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Also Offered

Beyond building · guiding and maintaining

The work does not stop at code. We advise on strategy, design the experience, and keep your systems running.

Strategic Consulting

A truly neutral technology assessment from thought leaders and domain experts in insurance technology. Our team, with over 50 combined years of expertise, identifies the processes costing you money, diagnoses the obstacles, and issues a clear roadmap for improvement. Then we help you implement it, or empower your team to. We stay engaged for as long as you need us, and every engagement includes a dedicated Project Manager / Business Analyst to keep communication seamless.

UX / UI Design

We collaborate with end-users to design functional, intuitive interfaces for internal or client-facing web and mobile applications. Our designers assess the overall experience, find the best strategy to reduce friction and errors, then build, test, and launch prototypes that keep users happy, engaged, and productive, working side by side with our development and QA teams so the result is beautiful and functional.

Managed Maintenance

Keep mission-critical applications reliable, secure, and performant. Our managed maintenance reduces downtime and supports ongoing digital initiatives through performance monitoring and optimization, proactive updates and security patching, rapid bug resolution, and technical-debt management, backed by 25 years of insurance-specific expertise.

We Specialize In

Commercial lines we know inside out

Workers Compensation

Experts in the commercial lines of workers comp. We built the first mobile app for claims management: collecting, uploading, storing, retrieving, and issuing claims documents and data for carriers, brokers, TPAs, PBMs, and ancillary service providers.

  • The first mobile app for claims management
  • Collecting, storing, retrieving & issuing claims documents
  • Carriers, brokers, TPAs, PBMs & ancillary service providers

Property & Casualty

Custom applications and infrastructure that analyze, manage, and report performance data. Fully customizable dashboards give real-time graphs, tables, and charts on claims, reserves, payments, and workers comp, with widgets users can add anytime.

  • Custom applications & infrastructure
  • Real-time graphs, tables & charts on claims, reserves and payments
  • Widgets users can add anytime

Health & Life

Systems that deliver business- and enterprise-unit-level reporting for internal and external users, for quality and account control. Continuously improved for TPAs as their role as intermediaries evolves.

  • Business- and enterprise-unit-level reporting
  • For internal and external users
  • Quality and account control for TPAs

Who We Work For

Built for every role in the insurance ecosystem

Insurance Carriers

User-friendly, fully compliant solutions: technology research, software development, data interchanges, and custom mobile apps that end the drag of outdated systems.

Third Party Administrators

25 years building for TPAs: document and workflow management optimized for compliance, EDI dashboards, custom XML policy databases, and intuitive applications.

Ancillary Service Providers

Custom apps and software for billing and invoicing, claims and prescription reporting, plus data management, infrastructure, and strategic consulting.

Insurance Brokers

Centralize client data from multiple sources and streamline downstream reporting with real-time visibility into policy and claims information.

Why JBK

A partner that brings certainty

Industry Expertise

Decades focused only on insurance and risk management.

Tailored Solutions

Scalable technology shaped to your exact business needs.

Cutting-Edge Technology

Partnerships with leading platforms for exceptional results.

Client-Centric Approach

Collaboration built around measurable success.

Take the next step in your digital transformation

Contact us. If we can't find the perfect tech fit, we'll create one. Let us turn your challenges into opportunities with innovative technology and expert support.

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